1. Key Points

Right of Withdrawal: Applies only to EU Consumers (14-day cancellation period).

User Eligibility: Some terms apply only to Consumers or Business Users.

2. Account Terms

Registration: Provide accurate info and safeguard login details.

Termination: Users may delete accounts anytime by contacting the Owner.

Suspension: The Owner may suspend/delete accounts for violations without compensation.

3. Content & Intellectual Property

All content is owned/licensed by the Owner. Unauthorized use (copying, sharing, modifying) is prohibited.

Users retain rights to their uploaded content but grant the Owner a license to use it for site operations.

4. Purchases & Payments

Products: Descriptions and prices are subject to change.

Process: Select items, enter details, review, and pay. Orders are binding upon submission.

Payments: Processed via third parties; no refunds for failed payments.

5. Delivery Policy

Standard Delivery: Products delivered within 30 days of purchase.

Free Delivery: Applies to orders above a specified threshold to eligible locations. Additional charges may apply for remote addresses.

Inspection Required: Customers must verify product condition before signing the delivery note. Fouani Store is not responsible for damages/missing parts post-delivery.

Failed Deliveries:

For carrier-arranged deliveries by User: Owner not liable for delays/damages after handover.

Unclaimed goods will be returned; second delivery attempts incur User costs.

6. Returns & Refunds

Returns: Eligible within 24 hours of delivery if:

Unused, in original packaging with proof of purchase.

Return shipping costs are non-refundable (unless free delivery applied).

Non-Returnable Items:

Jinko Solar Panels.

Products with damaged packaging, missing accessories, or tampered serial numbers.

Process: Email online@fouani.com for return instructions. Refunds issued after inspection.

7. Cancellation Policy

Valid only for orders in “processing” status via online@fouani.com.

8. Liability

The Owner is not liable for:

Third-party content/resources.

Damages from site misuse, hacking, or force majeure events.

 Indemnification: Users cover costs from violations of these Terms.

9. General

Changes: The Owner may update Terms; continued use implies acceptance.

Governing Law: Laws of the Owner’s jurisdiction apply (with exceptions for EU Consumers).

Disputes: Contact the Owner first; EU Consumers may use the ODR Platform.